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Service Desk & Support Techncian

Looking for english + german (B2) (+optional (italian, spanish)) speaking IT-HelpDesk Service Operator or Support Technician on a permanent position and for immediate or soon start in Munich for working in highly dynamic international environment. Also top motivated beginners are welcome! Due to legal requirements NATO security clearance required or must be achived, Eurofighter production countries passport (UK, German, Spanish, Italian) required by customer

  • Experience in a IT Support Services Contract / client, server and network environment
  • Experience on Personal Computers, in-house cabling, serial terminals, printers, modems, and back office emulation, servers and LAN
  • Thorough knowledge of helpdesk operations to include a good knowledge of IT best practices, industry trends and customer service. ITIL knowledge is an added value
  • Experience in telephone support services delivery
  • Experience in IT incident management
  • Experience in delivering services in an International environment
  • Experience with PC’s, networks, terminals, serial printers, modems, servers and LAN.
  • Experience in System Administration
  • Any other experience needed to perform all the activities
  • NATO security clearance required or must be achived, Eurofighter production countries passport (UK, German, Spanish, Italian) required by customer

Jetzt bewerben!