Responsibilities:

- Develop and maintain comprehensive UC solutions including VoIP, video conferencing, instant messaging, and presence and collaboration tools.

- Evaluate existing UC Infrastructure and propose enhancements or upgrades to optimize performance and efficiency.

- Lead the implementation of UC projects from conception to completion, ensuring alignment with industry best practices and security standards.

- Collaborate with stakeholders to gather requirements and define technical specs for UC systems and applications and its integration with a restricted environment.

- Collaborate or conduct regular assessments and audits of UC architecture to identify vulnerabilities and mitigate risks.

- Provide technical guidance and support to IT teams and end users on UC-related issues and troubleshooting.

- Develop and maintain documentation, including system diagrams, configurations and procedures to support the UC environment.

High Knowledge required for:

- VoIP technologies and protocols (SIP, H.323, SBCs, RTP and TCP/IP)

- Video and Audio Codecs.

- LAN/WAN technologies, routing and QoS.

- UC/Telephony systems security principle including encryption, authentication and access control.

- E2E Service Management over On Prem UC Tools.

- High Quality Documentation.

- Monitoring and reporting.

Desired Knowledge on the following technologies:

- CISCO Webex, CMS, ExpressC and ExpressE.

- MS Teams (or Skype for Business), Nextcloud and/or similar.

- SecurePIM and Ivanti MDM tools.

- Mitel PBX.

- Microsoft Operating Systems

Contact person: Doris Böhner