We are looking for an IT Help Desk Service Operator or Support Technician who speaks English and German (B2 level) (plus, optionally, Italian and Spanish) for a permanent position, to start immediately or soon in Munich, to work in a highly dynamic international environment. Highly motivated entry-level candidates are also welcome! Due to legal requirements, NATO security clearance is required or must be obtained; a passport from a Eurofighter production country (UK, Germany, Spain, or Italy) is required by the client.
Requirements/Knowledge/Experience:
You have the necessary understanding and sensitivity to the SLAs
Existing ITIL V5 Foundation certification is a plus (if not, a willingness to pursue certification)
Good English skills (written and spoken) are required as well as basic knowledge of German (B2)
Willingness to strictly follow client processes and internal procedures (mandatory).
You are able to work under pressure and keep on top of things even during stressful peak times
Flexibility in working hours/shifts
High team spirit, reliability, punctuality
You can set priorities and have a hands-on mentality
Willingness to work on Saturday and some bank holidays
Security check (Ü2) available or willing to have it done
Our Offer:
We offer a safe working environment with very good working conditions in an exciting working environment
Permanent employment in a growing company
Company fitness (Qualitrain)
We are looking forward to welcoming you to our team and shaping the future.
Please send us your complete application documents (cover letter, curriculum vitae, references, certificates), stating your salary expectations, earliest possible starting date, nationality and information about any available/not available security clearance via Mail or our career portal:
Contact person: d.boehner@dwh.gmbh
